Shellie Rockwell - Testimonials

My fiance and I are 20-somethings and we began looking for a home in January 2018. We met her on January 2nd, and immediately we knew she was going to be our real estate agent. She didn't make us sign any binding contracts, she only asked us some questions about what we want, where we want to live, and set up an MLS portal for us. She asked for our loyalty; she was honest, personable, and we just clicked. We told her where we wanted to live (which was quite a narrow request), and that we wanted our "forever home." For as much as we have moved in our young careers, we wanted to find a place to be forever. Our budget and timeframe were flexible, but our location parameters really weren't with where our jobs are located. Shellie exceeded our expectations and helped us find exactly what we were looking for. We thought we were going to take 5+ months to get serious, but with the market on it's way in sellers' directions, we jumped on some opportunities. Shellie helped us with a total of two days of viewings, and on a January Sunday she spent 5 hours with us viewing 7 homes. Being millennials, we're really big on email and texting, and Shellie was incredibly responsive by text and by email. We found the home we LOVED in about a month, which far exceeded what we were expecting. Shellie was great throughout the entire process, helped us write an offer, go through fast-paced negotiations, and ended up helping us land a phenomenal home. Neither of us had ever purchased a home before, so we knew pretty much nothing other than what we can Google about closing on a home. Shellie was great, knowledgeable, and completely understanding of our real estate ignorance. She ended up getting us in touch with a lender she had worked with in the past - they and Shellie are a great team, and if I could give six stars here I would. Shellie even helped set up a midnight signing for us in the middle of a blizzard on the day of our closing so neither of us had to miss work. We are big on being able to sniff out "salesy" attitudes, or the typical "I want what you want" attitude, and Shellie was by no means fake or superficial at all. It became really obvious throughout the process that Shellie understood our desires and she never pressured us once. If you are looking for a home in the Northeast Ohio area, I cannot recommend Shellie enough. If you're skeptical about any real estate agent in the area, don't look any further. We were first time home buyers, and I'm writing this review from the office of the home we purchased. Thank you Shellie for your professional mindset, your attention to detail, your passion for taking care of others, and your selflessness when it came to helping two 20-something year old kids find their forever home. We really can't ever repay you.

From the start, I felt very comfortable with her as she spoke with me to help me determine and narrow down the features and locations that I wanted in my new home. When walking through potential homes, Shellie was the first to point out possible repairs/problems in addition to the positive aspects of the home. I learned so much from her during our home tours! I never felt rushed or pressured and Shellie was always very quick to respond to me when I had a question. We encountered some challenges on the seller's end during the purchase, and Shellie handled everything wonderfully like the professional that she is. I am so glad that I had her on my side to help out! Bottom line: I have worked with other agents in the past and Shellie is definitely the one I will go to in the future and recommend to friends and family.